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Self-Paced | Foundations Course
Welcome!
Welcome to the Pro Academy Foundations Course! (11:08)
Tech Set-Up (33:17)
Email That Gets Results (17:43)
Scheduling a Meeting (10:24)
Week 1:
Let's Chat...a LOT (42:56)
Client Accountability: Your Role Matters! (20:46)
Work from Home, Successfully & Sustainably (23:56)
Week 2:
Scope Management (16:14)
Email Management (47:58)
Business Backstory (28:34)
Week 3:
Active Listening (19:06)
Project Management with Kanban Boards (26:16)
Dealing with Conflict (27:08)
Mid-Point Check In (2:49)
Week 4:
Calendar Management (42:49)
Setting Boundaries: Keys to Successful & Sustainable Work (25:09)
Week 5:
Creating Standard Operating Procedures (SOPs) (20:25)
Communicating Negative News: The Strategy (24:03)
Week 6
Travel Management (40:31)
Advocacy Language: Saying “No” – OR – Increasing Hours (30:58)
Scope Management
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